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Legal information

To help you to find the legal information you’re looking for, we’ve gathered all relevant links on this page.

Customer terms

Contractual terms governing our services, platforms, and support.


General Terms & Conditions

Core terms covering agreements, payments, liability, intellectual property, and service usage.

SaaS Service Terms

Terms for the use, governance, availability, and security of our SaaS platform and services.

Managed Services & Development Terms

Terms covering custom development, hosting, DevOps, maintenance, and managed services

Service Level Agreement

Defined service levels for uptime, support response times, maintenance, and incident handling.

Data proctection

Privacy, security, and data protection policies.


Privacy Policy

How we process, protect, and manage personal data in line with GDPR requirements.

Subprocessor Register

Overview of the subprocessors supporting our services and infrastructure.

AI  Annex

Information about AI governance, transparency, and regulatory compliance measures.

Security & Operational Measures

Overview of the technical and operational measures securing our systems, services, and data.